14-day request window
You may request a refund within 14 calendar days of the first paid HabiVue Premium transaction that follows the free trial. This policy does not limit any mandatory refund, withdrawal or consumer rights available under applicable law.
How to request a refund
Email support@habivuedesign.app with the billing email, approximate transaction date and a short explanation. Do not send a full payment card number, expiry date, CVC, password or authentication code.
Review
We review the subscription record, transaction status, access delivery, prior refunds and relevant legal requirements. We may ask for limited information needed to identify the transaction safely. Approval is confirmed by email; submission alone does not mean a refund has been completed.
Digital service and statutory rights
Where the law permits, a consumer may lose a statutory withdrawal right after requesting immediate supply of digital content or services and acknowledging that consequence. This does not remove rights relating to faulty, misdescribed or unavailable services, nor any other rights that cannot lawfully be excluded.
Renewals after the first paid transaction
Later recurring charges are normally non-refundable unless required by law or approved after review. You can stop future renewals at any time through the public cancellation page.
Processing
Approved refunds are returned to the original payment method. The time needed for funds to appear depends on the payment provider and financial institution. Cancellation and refund are separate: request cancellation if you also want to stop future renewal.
Operator
HabiVue is operated by GOGAME CONSOLE PUBLISHER LTD, company no. 14391821, registered in England and Wales.